Public Storage - San Pablo - 3255 San Pablo Dam Road

I have a storage unit at this facility and have for over a year. Twice I have visited the storage unit and there has been no employees at the front desk during business hours. Nor was there a sign placed in the window to indicate they would be back. The last time this happened I left my phone in the unit and was unable to access the unit. But since staff left the facility early no one was able to assist me with entering the unit floor. The price seems reasonable compared to other units but the lack of customer service is not worth the dollars you think you save. Plus the prices keep increasing.

It was very smooth movement and I was informed of all the policies, procedures at the right time. Only, problem was reaching to main office from the storage was little difficult.

One cart is NOT enough. My space is in a dark corner that needs more light. Otherwise it's fine. People are great.