Public Storage - Glendale - 6443 W Bell Rd

I recently consolidated two storage units to one larger unit and the associate who helped me, Sandy, was just a delight. She was knowledgeable, informative (without being pushy, which I appreciated), and just a very, very pleasant person with whom to conduct business. I have rented for a long time at PS and will continue as long as you keep employees like Sandy around in the office. With prior associates, it seemed as if my presence was a disruption to their day; however, when I walked in and Sandy greeted me with that smile, I felt right at home and completely at ease from start to finish. Give that girl a raise, she deserves it!!!!

Shannon was absolutely amazing. I had the option between other storages and this one and the customer service I received over the phone for the others told me I would not want to be dealing with those people even though they were closer. Shannon was energetic and seemed to really enjoy her job. You could tell that customer service was a forte of hers. She was extremely friendly and accommodating and really made the process pleasant. She is an amazing employee and I definitely think more people should take the approach to customer service she has. Note to other storage facilities: train your employees to accommodate the customer! Thanks Shannon and Public Storage for being so easy to deal with.

Sandy was the person who helped us out. She was friendly and fun.