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Surprise Self-Storage
Public Storage - Surprise - 13360 W Willow Ave

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Public Storage - Surprise - 13360 W Willow Ave

13360 W Willow AveSurprise, AZ 85379(512) 361-1686

5 out of 5 - based on 37 reviews

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Facility Amenities

Access

Electronic gate access
Elevator available

Administration

Admin fee: $29.00

Moving

Moving supplies for sale

Security Features

Fenced & Lighted

Property Coverage

Insurance required
Insurance available
Homeowners/Renters insurance accepted

Billing

Email billing available
First of month
Auto-pay available
Cash accepted
Checks accepted
Credit cards accepted: Visa, AMEX, Mastercard, Discover

Office Hours

Sun	closed
Mon	closed
Tue	closed
Wed	closed
Thu	closed
Fri	closed
Sat	closed

Access Hours

Sun	closed
Mon	closed
Tue	closed
Wed	closed
Thu	closed
Fri	closed
Sat	closed

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Make a risk-free reservation to lock in your low rate.

No payment until move in. Easily cancel or change reservation online.

Available Units

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Customer Reviews of this Facility (37)

Amazing Service!!!

Signed up online took less than five minutes arrived at the facility. My lock was already in my storage unit. Everything was prepared for me. Everything went flawless. They even had huge carts and everything great place.

Public Storage - Surprise - 13360 W Willow Ave

William Beech

Apr. 6, 2025

Price - 5/5

Paperwork - 5/5

Service - 5/5

Cleanliness - 5/5

I am currently moving and needed extra space.

The storage unit was clean and staff friendly and helpful.Although I did get miss information about the 1 month free, I joined with the 1 month free promotion, which usual means 1 month free. I asked when I would owe the money for the last week and ahalf of October that i would owe. I was told that would not owe til the 20th of Oct. However on the first I started receiving phone calls about my payment. I am confused to why they call it a month free when it's really not, because you have to pay before the months up. Also ask employees should be informed and up to date of the policy so there is no confusion.

Public Storage - Surprise - 13360 W Willow Ave

Carrie A Caruth

Oct. 5, 2022

Price - 3/5

Paperwork - 4/5

Service - 4/5

Cleanliness - 4/5

The lady that helped me get everything...

The lady that helped me get everything set up was friendly and knowledgeable. So far everything has been great.

Public Storage - Surprise - 13360 W Willow Ave

Gale Wilson

Apr. 19, 2020