SpareBox Storage - Bentonville - AR 72

The constant increase in rent since the this company has taken over is absurd. The current rent peices on thwir website also show they are onky upping the current renters rent not making it an increase straight across. The competition is also lower when offering the same...so not really due to "property tax increase" or others would be changing their rates.(I have leased from other companies so not my 1st time doing this) Was told by an employee today that the increase pays the workers salaries and I frankly am not okay with that. My unit is covered in bugs, which wasn't an issue with previous owners, and when asked they said it wasn't their job to spray the units. Yet the employee stated part of the increase was to also maintain the property ans units....not much maintaining when it's all concrete & sheet metal nor when all units keep getting bugs due to lack of pest control around the buildings.

It was really difficult to find the storage unit and the customer service person said that everything in a studio apartment would fit in a 5x10, but i am thinking I should have got a 10x10. I haven’t been able to figure out if I can just pay the difference and move to a 10x10, but this was quick and fairly simple and worked in a pinch

The only negative was the salesperson on the 1-800 line said my rent fee Wb 1/2 price for 1st month. Which it was but didn’t tell me about the $20 processing fee so it came out to be the full price But nice faculty. I am happy with the unit and I would recommend it to others