Public Storage - Carlsbad - 3235 Tyler Street

Having moved around the country many times, I have rented many storage units in various places around the country. The service at the Tyler street location is unparalleled. Most of my dealings there have been with Tom, and he always goes above and beyond to make sure that my needs are taken care of. Everyone who rents space there has a story, and Tom is genuinely interested hearing about yours (if you so please). The last time I stopped by my unit, he asked me when my trip to Pennsylvania was coming up. I had mentioned the trip off-handedly the last time I was there, and I found it really cool that he remembered, and asked about it. Every person that has a unit there is assigned a number, but to the staff that works there, we are more than just numbers - we are people that they genuinely care about. Top of the line service, with a personal, small town touch. Thanks guys. A

The girls in office were great today. Thank u Brittany and Gabby for the easy rental process!! They were awesome! Come rent here for friendly and great customer service. :)

I had a great conversation with public storage. My husband and I are having a house built in Carlsbad and we just sold our home here in Corona. We are in limbo of how we are going to do this transition. The public storage representative (Cynthia), suggested that we move our things up to the public storage facility where it will be safe and clean. She showed us around the property and made us feel that we could be assure of our things being safely stored. I believe the best point of it all was the knowledge and professionalism that was given. I am a big on customer service and felt that Cynthia went above and beyond. Great to be assured that there is still some people who want to give the best at what they do.