Public Storage - Miami - 151 NW 5th Street

My rating is not based on the level of service I was given, because the agent was exceptional. He explained everything to me in details and walked me through the entire process. However, when I started the processing of paying, I was charged an entire extra month for a mere 2 days, even though I had booked these dates online and was told specifically by the manger that this was perfectly fine to do and would not be charged. I rented the unit from June 1st through July 2nd. Unfortunately, my condo does not allow weekend moves and therefore I had to book the rental until Monday, July 2nd. Because I was also charged and entire month's rental for two days, I also had to pay the additional insurance for that month's rental. Essentially, a $40 unit turned into $136. I went ahead and paid for it because I had already moved out of my old condo and therefore did not have any other options. If you could put me in touch with someone I can speak with regarding this issue, I would greatly appreciate your efforts. I can be reached at 713.819.7472 or via e-mail. Thank you Dimas Cardoza

This location is blessed with the DOROTHY the general manager. She's simply a blessing . Makes everything easier, very reliable and on point also good energy while you're there . The units r nice although pricy but convenient location ..

Will recommend them to anyone that is looking for storage. Every time I had to go there they was always polite and friendly. You guys rock!!!