SpareBox Storage - Athens

This was a locally owned storage facility with a manager on site. Clean, orderly and safe. Then they sold to a corporate company called Sparebox and completely removed the office and all onsite employees. So no one works there on the property at any point during business hours. Last year, the door to the facility was broken for over a week and no one came to fix it - so non renters could walk in and out as they pleased. Super scary situation. I don’t feel comfortable being in a huge building with long corridors and no attendant. Again, during business hours. Customer service toll free number is laughable, it’s outsourced to another state without anyone local to address problems. Two rent hikes in 12 months. Now paying close to double where I started in 2 years. Awful experience and company.

This is my first time ever renting a storage building, and I am beyond impressed with my experience so far. The simplicity of renting a unit with Sparebox is what initially sold me. Contactless renting is fantastic in a sense that you can easily find the unit that best suits your needs, make payments, and receive your gate code, all online. Thats it. No hassel, gimmicks, or hidden fees. The facility itself is in an excellent location, as well as being extremely clean, safe, and well lit. My only suggestion would be to maybe add a few more moving carts on site. Besides that, Sparebox Storage has been an absolute pleasure to rent from, and coming from a picky person, I would 100% recommend them for all of your storage needs.

I love how clean and secured it is