Public Storage - Justice - 8550 West 83rd Street

I do not understand why Public Storage insists on asking me to constantly do surveys for them! I'm sure the CEO's of this company are annoyed when someone asks them to participate in a survey! I have nothing but praise for the Justice location and Shirley the Manager!

Young lady who set me up with my unite was informative, polite, respectful to myself and another customer who came in. I would reccommend this Public storage with no problem. Suprise fees when signing up was a problem.Online says one thing and was charge almost 30 $ more.

I needed to downsize my current unit at a competitors location but due to cost I had to look elsewhere. I remembered someone telling me about this location and stated it was a fair price for what it was. On my first visit (during the weekday afternoon) no one was on site so on a returning trip I was able to meet Shirley and view the site. I first signed up for a unit with Shirley who had a decent rate for the property, though they asked a lot of questions about what I was putting in there and how many boxes (who,what,why). I was able to save some cost by providing my own lock and plastic for the floor. The units aren't climate controlled but I have checked with the melting ice and found no leaks so that is a plus. They do have drive up units which make it much easier to unload. Unfortunately I didn't have enough space so I returned and was assisted by Paige who secured a nice drive up unit. She was quick with the set up but unfortunately canceled my registration, so she had set me up with the new unit and corrected everything on Monday being it was a weekend and customer support was already closed. Luckily I was still able to move in that night. The location is easily assessable and mostly surrounded by local businesses. My only complaint would be that on over 6 separate occasions the gate has been wide open. I was told they were "off-line" and "that extreme truck weight can throw off the functions until it resets"? Not being a gate tech I could nether confirm nor deny. I also was a bit unsettled with the several reminders to provide a review for my experience which isn't a great practice of customer service. I would just suggest that in future practice management might not badger customers to provide testimonials as this can be frowned upon. The property seems pretty well kept. Aside of the gate issue, its an affordable option to cheap storage. I would suggest to anyone looking for a less costly storage option.