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American Storage South at Harrisburg

2942 State Highway 49Harrisburg, NC 28075(512) 361-1686

4 out of 5 - based on 4 reviewsAmerican Storage South at Harrisburg
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Customer Reviews of this Facility (4)
It was a smooth transaction except I forgot to bring my insurance info.
This was the first experience with a representative utilizing an electronic kiosk but she was very friendly and helpful. I liked it - thought it was innovative and neat. I will admit it was a little uncomfortable when I needed to provide her with some personal info. I was happy when she asked the other customer if she could step out for a moment. I was pleased with the level of customer service that she provided. Only negative hard to add my home owners insurance.

American Storage South at Harrisburg

Price - 4/5
Paperwork - 5/5
Service - 4/5
Cleanliness - 4/5
Price increases quickly
Unfortunately these folks are like Directv and give good offers to the new instead of trying to keep loyal customers. After 5 years I had enough with the games and price increases.

American Storage South at Harrisburg

Price - 1/5
Paperwork - 5/5
Service - 2/5
Cleanliness - 4/5

Manager's Response

Hi Tyler, We'd love the opportunity to discuss what you mean by games and price increases with you. We operate on a standard price per square footage for all spaces and, like any business, run specials and discounts to help promote our property and garner business. Please reach out to us at info@americanstoragesouth.com and we will look into your account and see what we can do to make sure you feel valued!
Easy Peasy
I reserved online and the wrong discount was applied, when I called I got a wonderful rep that was cheerful and very willing to assist me with making changes. The process only took 10 min from start to finish. I had my unit # and was ready for move in. When I arrived I found my unit with no problem and there was even a lock already there for me to use.

American Storage South at Harrisburg

Price - 3/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 4/5

Manager's Response

Hi Lori, Thank you so much for your review of our facility. We are so glad that you were able to work with one of our store managers to get all moved in. Thank you for choosing American Storage South!
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