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Storage of America - Shiloh Springs Rd

2800 Shiloh Springs RoadTrotwood, OH 45426(512) 361-1686

About Storage of America - Shiloh Springs Rd

Your Place for Stress Free Storage Scan our new QR Code with your phone camera and then click on the link. You can Rent a Unit, pay your bill, get help with your access code, view a site map, update your account, remove a red overlock, move out, and video chat with a Live Remote Manager

Our professional Remote Managers will provide you with exceptional customer service and are available to assist you with your storage needs Monday through Saturday from 7:00am to 9:30pm and Sunday from 9:00am-5:00pm. This facility is Remotely Managed.

Payment options: AutoPay is Required using your credit or debit card. You can sign up on the Website (online) or with a Remote Manager by phone or video chat. Proof of insurance required or participation in our Tenant Protection Plan. (*Certain restrictions apply)

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Facility Amenities

Access

Electronic gate access
Loading dock (truck access size-40ft)
Handcarts available

Administration

Admin fee: $25.00

Security Features

Video cameras on site
Fenced & Lighted

Property Coverage

Insurance required
Protection plan required
Protection plan available
Homeowners/Renters insurance accepted

Discounts

10% Military discount (applies to active-duty, reserves, veterans only)
10% Senior discount
10% Student discount

Billing

Email billing available
Rent due on 1st of each month
Auto-pay available
Credit cards accepted: Visa, Mastercard, AMEX, Discover

Other

Paperwork can be done remotely

Office Hours

Sun	By Appointment Only
Mon	By Appointment Only
Tue	By Appointment Only
Wed	By Appointment Only
Thu	By Appointment Only
Fri	By Appointment Only
Sat	By Appointment Only

Access Hours

Sun	6:00 am - 9:00 pm
Mon	6:00 am - 9:00 pm
Tue	6:00 am - 9:00 pm
Wed	6:00 am - 9:00 pm
Thu	6:00 am - 9:00 pm
Fri	6:00 am - 9:00 pm
Sat	6:00 am - 9:00 pm

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Make a risk-free reservation to lock in your low rate.

No payment until move in. Easily cancel or change reservation online.

Available Units

Not sure what you'll need? Need help determining what are right for you? We can help!

5' x 8' Unit

Climate Controlled,
1st Floor,
Interior

$42.00per month

Customer Reviews of this Facility (14)

Incorrect information given through 800

I needed a 24 hour access facility immediately and the best option that was available was this one open to 11. Not what i wanted but had to take it. was told the size was not available so had to get the larger size for a much higher amount. Arrived at facility at 930 to pay by kiosk. It said no need to write your number it will be printed for you. The paperwork did not come. called the 800 number and was on hold for over 20 minutes. The person on the phone was helpful. There was a speak to an agent on the kiosk that never connected. She said oh i will report that kiosk as not printing. found out the next day that the hours changed and it closed at 10 not 11 as i was told . The kiosk hasnt printed for 2 years. Next evening a homeless man was set up inside the door asking for rides and I think waiting for us to key in. Not the safest atmosphere and the emergency number on the door does not get answered.

Storage of America - Shiloh Springs Rd

Kim

Jul. 7, 2022

Price - 2/5

Paperwork - 3/5

Service - 2/5

Cleanliness - 4/5

Manager's Response

Aug. 16, 2022

Dear Kim, thank you very much for taking the time to write us a review. We sincerely apologize for the issues you listed. Our Kiosk is available 24/7 but it is technology so sometimes it does crash or have errors. The kiosk does have a help button but it seems to have glitched when you tried to use it. We apologize that the Kiosk did not print out your paperwork. It does get emailed to you, and you can swing by the office to get a hard copy during office hours. Regarding the access hours, we did post that our access hours were changing to be 6 AM to 10 PM for security reasons. We apologize that you needed 24 hours access but this facility does not offer that.

Great

Great customer service..........

Storage of America - Shiloh Springs Rd

Danny

Jun. 16, 2022

Price - 3/5

Paperwork - 3/5

Service - 5/5

Cleanliness - 5/5

Manager's Response

Jul. 15, 2022

Dear Danny, thank you very much for the great review. We appreciate your business and want to remind you of our awesome referral program. For every person that you refer to Storage Of America that signs a lease and pays one full month's rent, we will give you a $100 Amazon Gift Card with no strings attached! Thank you once again for the review and remember we love referrals!

I liked....excellent attention.

I liked this place. Very clean and safe. I was able to park my car very close to the assignated lot.

Storage of America - Shiloh Springs Rd

Freya Aragundy

Apr. 13, 2022

Price - 3/5

Paperwork - 3/5

Service - 3/5

Cleanliness - 3/5

Manager's Response

Jul. 19, 2022

Dear Freya Aragundy, thank you very much for the great review. We try to keep our facilities as clean and secure as possible. We appreciate your business and want to remind you of our awesome referral program. For every person that you refer to Storage Of America that signs a lease and pays one full month's rent, we will give you a $100 Amazon Gift Card with no strings attached! Thank you once again for the review and remember we love referrals!