Midgard Self Storage - Columbia - 2330 Legrand Road

Everything at the highest level, quickly and professionally, excellent price and transparent conditions

The service was great. The technology was greater, Parking spaces Where available for your needs I highly Recommend this facility

When filling out the reservation form I declined insurance because I already have it. It said to show proof of insurance at check-in. I went during business hours and there was an open sign on the door but it was locked. A note said to call, but no one answered the phone. I was told today I'm being charged $33 for insurance and that I should have emailed it since the door was locked. Nowhere does it say to email proof of insurance. Even though I can show proof that I had insurance before I moved in, they refuse to waive the fee. Not MY fault they can't be reached during business hours. None of the emails I received showed the gate code, just the lock code and unit number, so I had to jump through major hoops with their call center to get it while I was paying my movers to wait. They also sent me an email on the day I was scheduled to move in that I owed $75 because 48 hours had elapsed since my move-in date and I failed to turn in the lock. They grudgingly admitted they made a mistake with the date. Very rude and unprofessional. Take my word for it...go elsewhere.