Mini Storage Depot - Oak Ridge Hwy

Came from another storage facility that was way too high in price, rude employees, not a clean place, got to Mini Storage and they have the best deals and super nice employees, the facility was very clean and well taken care of. Haven't had any issues with security or employees or the business. I appreciate the price and knowing that I don't have to worry about my belongings.

I had my possesions stored there for 2 years. I called to let them know I would be clearing it out Feb 3. I was told they do not pro rate so I have to pay for the whole month.I was also told they require a 30 day notice prior to vacating. I was not told this when I rented. Avoid this place like you would COVID!!

To say the staff here is unprofessional would be an understatement. I was in a situation and had to leave my trailer overnight and they not only immediately had it toad but use a tow company but I couldn't get ahold of for almost a month just to find out they auctioned off my trailer and all the contents. Not only are they very rude they also I have no compassion for anyone in a hard situation. I had offered to even pay as I had left my trailer very out of the way alleviated but they ignored all my emails and messages until it was too late for my belongings. Not even a week after that the gate was somehow damaged and has been for over a month so anybody that wants to convulse right in the place I even think I saw a homeless person or someone possibly squatting in a camper on the premises. Don't let the cleanliness and new facade after place for you it's ran by very impolite and unprofessional staff