Storage King USA - 156 - Dallas, TX. - LBJ Freeway

I strongly urge you to reconsider renting from Storage King, specifically their Dallas, TX location. Be sure to thoroughly read through all available reviews and feedback before making any decisions involving this facility. - Misleading pricing: Storage King attracts new tenants with competitive low rental rates, only to impose substantial rental increase notices shortly after. - Rampant theft and security issues: The facility is plagued by frequent burglaries due to the lack of an onsite manager. There is only a maintenance employee present three days a week. The district manager admitted in July 2024 that three to four units are broken into daily. - Unsupportive management: Management fails to contact tenants affected by break-ins, claiming that tenants must check their units regularly and resecure them when necessary. - Aggressive practices: Storage King quickly locks out tenants, puts units under lien, and provides no recourse in the event of a break-in. - Unsecured premises: The gate is often "broken" or left open, compromising security and inviting theft. Units are separated by thin metal flashing, which can be easily unscrewed, allowing easy access to neighboring units. - Questionable insurance association: The insurance company associated with Storage King - False advertising: Storage King falsely advertises 24-hour access, requiring express permission from upper management. Like many others, I've faced multiple system issues and attempted to address them with management, only to receive dismissive responses and no helpful solutions. Despite providing recorded phone calls and receipts as proof, the manager refused to take responsibility. Please take these warnings seriously and spare yourself the stress and potential loss associated with renting from Storage King. Choose a storage facility that prioritizes security and values customer satisfaction instead. Don't let deceptive practices and poor management compromise the safety of your belongings

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