Extra Space Storage - 3535 - Dumfries - 16744 Richmond Hwy

We recently moved from Extra Space storage (next to Life Storage) because their rates edged up from $115/month for a 10x10 space to $193!! We will save $1200 a year by moving into Life Storage. I cannot say enough about Anthony and his thoughtful, empathetic approach to customer service and pricing. I truly felt supported by him from the day I began the process of reserving to move-in. Highly recommend! My only issue is that I wish they had a moving van we could rent. More and more storage companies are doing this, and it would've made our move-in that much easier.

I can’t sing the praises of Anthony and his facility enough! Every unit is “ground level” because the faculty is cleverly situation on a hill. So no elevator use which is so helpful. I had made an online reservation for two 5 x 10 units erroneously thinking that would be equal to a 10 x 20 unit (it’s not). The manager saw us unloading the vehicle and graciously came in to welcome us while I was in mid panic. His calm and helpful demeanor was so welcomed. He came with us to look at the units I had reserved then knowing I was in a hurry gave us another unit nearby that was the size I needed and offered for me to do the paperwork after I got situated. He made the process of filling out the paper so simple. He’s pleasant and welcoming and calming to my already frayed nerves. The facility was the cleanest I’ve ever been to and I’m so thrilled I chose them to store my belongings.