Fort Storage - Virginia Beach

Excellent team that is available and accomidating. I would highly recommend Fort Storage Dam Neck for any extra space that you may need.

I moved from another storage facility which shall remain nameless because they don't deserve to be acknowledged in any manner, however, this rental process has been the smoothest I could have ever expected!!! From the office staff at the property to the telephone staff completely out of state, the service was outstanding!!

Unfortunately our experience has been far from ideal . Our trailer was broken into and all our supplies stolen, we contacted staff and police immediately, staff were unwilling to cooperate with us or police ( continual response was “they were waiting to preview footage) we waited patiently for 2 weeks before being notified that there was no video surveillance on property, they refused to give us an incident report or anything in writing acknowledging this major theft had occurred , we were told there was nothing they could do . The manger refused to share contact detail of corporate management saying she was district manger and nothing could be done . I requested that current customers be notified that a major theft had occurred and that the property does NOT have active surveillance as advertised. She commented the contact states that information cant be shared just as the contract states they are not responsible for personal property. ( yet when signing a contract I was told the property is extremely secure with 24 video surveillance available for our security) The guy that stole our property was selling it all the next day on marketplace and apparently had a storage unit in the same facility. So angry that we lost so much valuable property , our insurance failed to pay due to “no surveillance or incident report available from facility”