Public Storage - Virginia Beach - 612 Village Drive

Excellent communication, Ellen understood the stress of moving is. I went to the unit twice, to make sure that is what I needed. Ellen told me to take my time and she will be there. Thank you.

Great experience and Ellen is a superstar. Just moved out of town VA Beach to Kansas, but have been using my 10'x20' external unit for over 14 months. Set up, automated online pay, late site access till 9pm, no hassle otherwise. Now the montly rate did go back up to the reg rate after the introductory first year, but they were good to notify me.

.I had this unit for about 6 months. Great storage unit at a pretty good price The help from Ellen at this property. was the best you will ever get. She made you feel very comfortable and helped in any way possible. When i first got there i was not sure what type of unit i needed and Ellen talked to me and directed me in the perfect unit at a great price. she also helped me with moving advice and things i may need. I once lost my keys to my lock and when i called Ellen assisted me in getting into my unit and getting a new lock with no worries at all. when moving out of the unit Ellen was there again to help the checkout process go just as smooth as it could and even assisting me with some small trash that needed to be disposed of. All around a wonderful experience. It's very nice to see someone who cares and enjoys there job as much as Ellen does. Thanks Ellen!